Patch Management Policy
- Aaron Benz
1. Purpose
This Patch Management Policy aims to establish a standardized process for the regular update and patch management of all software and hardware components used within the organization. This will ensure that systems are protected against known vulnerabilities and remain in compliance with regulatory requirements.
2. Scope
This policy applies to all servers, workstations, network devices, and other technology equipment that are capable of storing, processing, or transmitting organizational data. It covers all operating systems, applications, and firmware managed by the organization, regardless of whether they are hosted on-premises or in the cloud.
3. Policy Statement
The organization commits to maintaining the security and integrity of its technological resources through regular and systematic patch management. This includes the assessment, approval, and installation of patches released by software and hardware vendors.
4. Roles and Responsibilities
IT Management: Oversee the patch management process and ensure policy compliance.
System Administrators: Execute patch deployment and management tasks.
Security Team: Monitor for vulnerabilities and assist in the evaluation of patches.
End Users: Comply with automated patching systems and report any performance issues after patch installations.
5. Patch Management Process
Identification: Regularly review and identify available patches for all software and hardware.
Evaluation: Assess the criticality of patches and potential impacts on system performance and stability.
Approval: Patches must be approved by the designated authority before deployment.
Test Deployment: Deploy patches in a test environment to evaluate impacts and detect possible failures.
Deployment: Roll out approved patches to production environments based on the deployment schedule.
Verification: Verify that patches have been applied successfully and systems are functioning as expected.
Documentation: Maintain records of all patching activities including details of the patches applied, systems affected, and any issues encountered.
6. Patch Scheduling
Patches will be categorized and deployed according to the following priorities:
Critical Updates (e.g., security patches): Within 48 hours of release.
Important Updates (e.g., non-critical security patches and functional updates): Within 14 days of release.
Other Updates (e.g., minor bug fixes and enhancements): Within one month of release.
7. Exceptions
Any deviations from the standard patching schedule must be documented and approved by IT Management. Exceptions will be considered based on the business needs and potential security risks.
8. Compliance
Non-compliance with this policy may result in disciplinary action up to and including termination of employment. Compliance with the patch management process is mandatory for all staff.
9. Policy Review and Evaluation
This policy will be reviewed annually or as required by changes in regulatory requirements or operational needs.